Help & FAQ

Welcome to Sonne Help Center. Here you'll find answers to common questions and guidance on using our platform.

If you can't find what you're looking for, please visit our Contact page to get in touch with our support team.

Frequently Asked Questions

Sonne uses advanced AI to analyze your documents, extract key information, and provide insights. Simply upload your document and our system will process it automatically.
Currently, we support PDF documents. We're working on expanding to other formats like DOCX, TXT, and more in the future.
Your documents are encrypted in transit and at rest. We do not share your data with third parties. For more information, please see our Privacy Policy.
Yes! When you're signed in, all your document analyses are automatically saved to your history, and you can access them anytime.
Free accounts can analyze up to 5 documents per month. For unlimited analyses, please check our pricing plans.